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Temporary Fuel Surcharge
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A Heads Up from the Road.
Gas prices have been crazy lately, and our transportation carriers felt it first.
We understand that even small changes can have big impacts on the business. However, ongoing fuel and supply challenges have led to us requiring a temporary adjustment. A temporary fuel surcharge will be applied to the total shipment cost for all orders.
We've taken every step to avoid passing rising costs on to you, so we thank you for sticking with us. We aim to be transparent about these costs, and promise no surprise detours.
From Our Transportation Carriers:
There are no secrets here. Stay up-to-date with us on the latest from our carriers with the following resources.
FedEx: Demand Surcharges
UPS: UPS Fuel Surcharge
Purolator: Purolator Fuel Surcharge
FREQUENTLY ASKED QUESTIONS
Why is there a temporary fuel surcharge?
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Global fuel and supply challenges have increased transportation costs for carriers, this increased cost has been passed to us.
How much is the surcharge?
- As fuel rates fluctuate, our fuel surcharge may change in order to accommodate increased costs.
How long will the surcharge last?
- We're not sure. We plan to remove it as soon as carrier transportation rates stabilize. We'll keep this page updated for you to always know the timeline.
Where will it appear?
- You'll see this surcharge at checkout, added to the total freight rate. No surprises here.
Does this affect contracts?
- No, this only applies to shipping fees.
Who can I contact with questions?
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Your account manager or customer support.